Frequently Asked Questions
Short, direct answers, structured so AI engines and search engines can cite them too.
What is GEOREX?+
GEOREX is an AI Visibility / GEO (Generative Engine Optimization) platform. It measures how a brand appears inside AI engines, ChatGPT, Claude, Gemini, and Perplexity, when people ask those engines questions relevant to its industry, then turns the gaps it finds into a prioritized, evidence-backed task list.
Is GEOREX affiliated with OpenAI, Anthropic, Google, or Perplexity?+
No. GEOREX is an independent, third-party monitoring platform. It queries ChatGPT, Claude, Gemini, and Perplexity the same way a real user would, to observe and report how each engine talks about a brand, without being affiliated with or endorsed by any of them.
How is GEO different from SEO?+
Traditional SEO optimizes for ranking in a list of links on a results page. GEO optimizes for being the brand an AI engine actually mentions or cites when it answers a question directly. See GEO vs. Traditional SEO for the full comparison.
What happens during onboarding?+
A five-step wizard: add your domain, confirm an AI-generated brand audit, review AI-generated funnel prompts, review AI-discovered competitors, then run your first live scan. See Quickstart for the full walkthrough.
What does the free trial include?+
Every new account gets 7 days free, no card required: one domain, ChatGPT scanned live, and a preview subset of competitors and tasks. Claude, Gemini, and Perplexity are shown but locked until you choose a plan. When the 7 days end, choose a plan to keep using GEOREX.
Can I try GEOREX before committing?+
Yes. Every new account starts with a free 7-day trial, no card required. Paid plans are billed monthly from the day you subscribe, and you can cancel anytime.
What's the difference between Growth and Enterprise?+
Growth covers up to 3 domains (more as paid add-ons) across all four engines, with 25 tracked prompts per domain and full rescans every 3 days. Enterprise adds 10+ domains and client accounts under one login, unlimited tracked prompts, daily rescans, white-label reports, and dedicated API and webhook access.
What are GEO Tasks?+
Each task is generated from real evidence gathered during a scan or site audit, processed through a rule engine and a set of generators that deduplicate and quality-gate the output, concrete fixes tied to real gaps rather than a generic checklist.
What's the difference between a full rescan and Recalculate Score?+
A full rescan (Run Campaign Scan) re-runs your prompts against every engine your plan covers and re-discovers competitors; it's rate-limited by your plan. Recalculate Score re-crawls your site and re-checks task status without using an AI engine scan, useful right after you fix something.
Can I white-label my reports?+
Yes. On the Enterprise plan you can put your own logo, brand color and company name on your PDF reports and share links, and GEOREX's branding is removed from them.
Can I track more than one domain?+
Yes, from the Domains page. Extra domains can be added as a paid add-on to your existing subscription without changing your base plan.
Didn't find your answer? Contact support.
